In the window that opens, enter the password to your My Kaspersky portal account to create a new data vault and use it on all devices connected to your portal account.If you agree to create the new vault, click Continue.Make sure that the Save a copy of the current data vault check box is selected so that you will have the capability to restore data if you remember the master password.In the master password entry window of Kaspersky Password Manager, click the Forgot your master password? link.Ī window opens, notifying that you need to create a new vault.To create a vault and protect it with a new master password: These files are stored in encrypted form in the PDB and PDB-CRYPTO formats. This process will NOT work if your admin email. In this subfolder, the application creates two files in which it saves a copy of the current data vault. Important: Before beginning, make sure you can access the main/administrative email associated with your account. By default, the application creates a subfolder named kpm_ on your device in the folder named %LOCALAPPDATA%\Kaspersky Lab\Kaspersky Password Manager\Backup. You can save a copy of the data vault before its deletion and restore data from it if you remember the master password. You will need to re-add data to the new data vault. When a new data vault is created, all data from the existing data vault will be permanently deleted. If your password isnt working or youve forgotten your password, click the Forgot. In the Passwords section in the main password entry window, click the Forgot your main password link. You can create a new data vault and protect it with a new master password. Enter your username or email address and your password and click Sign in.
5) The link will take the user to a page prompting them to set up a. 4) The user will receive an email containing a link to reset their Master Password.
2) Under 'More settings,' click 'Reset Master Password.' 3) Click 'Yes' to confirm sending the reset password link. Any data stored in a vault that is protected with a forgotten master password cannot be recovered. 1) Select the user's name from the user panel in the administrator console. If youve forgotten you Master Password and also lost. If forgotten, the master password is impossible to recover. At the login screen, select the I already have a RememBear account prompt and follow the instructions. What to do if you have forgotten the master password
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